Payment Policy

Effective Date: December 01, 2024

At ExquisiteTrends Limited, we strive to offer our customers a transparent and secure shopping experience. This Payment Policy outlines our practices related to payment processing for all products and services purchased on our website. We encourage you to review it thoroughly.

Accepted Payment Methods

To provide flexibility and convenience, we accept a variety of payment methods, including:

1. Credit and Debit Cards

We accept major credit and debit cards, including:

  • Visa
  • Mastercard
  • American Express

Your card details are processed securely, and we do not store any payment information on our servers.

2. PayPal

For added convenience and security, you can use PayPal to complete your purchase. Simply select PayPal during checkout and log in to your account to authorize the payment.

3. Apple Pay, Google Pay and Shop Pay

Fast and secure checkout is available with Apple Pay, Google Pay and Shop Pay on compatible devices. Look for these options at checkout for a seamless experience.

Payment Process

Checkout Steps:

  1. Add your desired products to the cart.
  2. Click on the cart icon and proceed to checkout.
  3. Enter shipping information and select a shipping method.
  4. Choose your preferred payment method from the options available.
  5. Enter your payment details in the secure form.
  6. Review your order summary and confirm your purchase.

Upon order submission, you will receive an email confirmation detailing your order. If there are any issues with processing your payment, we will notify you as soon as possible.

3. Currency

All transactions on ExquisiteTrends Limited are conducted in customers' local currency. currency will change dynamically. Please be aware that your bank may impose additional conversion fees, which are separate from our charges. The final charge to your account will reflect any applicable taxes and shipping fees.

4. Order Confirmation and Invoice

After a successful payment transaction, you will receive an Order Confirmation email. This email will contain:

  • Order Number
  • Summary of items purchased
  • Total amount charged
  • Shipping details

This confirmation serves as your official receipt. Please keep it for your records.

Secure Transactions

At ExquisiteTrends Limited, the safety of your payment information is a top priority. We use advanced encryption protocols to ensure that all transactions are processed securely.

  • SSL Encryption: Our website is protected by SSL (Secure Socket Layer) technology, safeguarding your sensitive data during transmission.
  • Trusted Payment Gateways: Payments are handled by reputable third-party providers to ensure your financial information remains confidential.

6. Payment Authorization

By submitting your payment information, you authorize ExquisiteTrends Limited to charge the specified payment method for your total purchase amount. In the rare event that your payment method cannot be authorized, we will notify you via email and your order may be canceled or put on hold until the payment is resolved.

7. Refund and Cancellation Policy

  • Cancellations: If you wish to cancel your order after payment has been processed, please contact us at info@exquisitetrends.com within 24 hours of placing your order. Refunds will be processed according to the method of payment used.
  • Refunds: Please refer to our Refund Policy (https://exquisitetrends.com/policies/refund-policy), which outlines eligibility for refunds, processing times, and related procedures. Refunds can take 5 business days (Mon-Sun) to reflect on your account depending on your bank's processing times.

8. Changes to Payment Information

You can manage your payment methods through your ExquisiteTrends Limited account. If you need to update your payment information, please follow these steps:

  • Log in to your account.
  • Navigate to "Account Settings" or "Payment Methods.”
  • Add, update, or remove your payment information as necessary.
  • Save changes to ensure your new information is processed for future transactions.

9. Fraud Prevention

To protect our customers and prevent fraudulent activities, ExquisiteTrends Limited reserves the right to conduct verification checks on payments. We may reach out for additional information or confirmation for certain transactions deemed high-risk.

10. Contact Information

If you have questions or concerns regarding your order or this Payment Policy, please do not hesitate to reach out to our customer service team. We are here to help!

Business address:

13 Hunters Terrace

South Shields, NE33 3AA

United Kingdom.

Company Name: EXQUISITETRENDS LIMITED

Company Number: 16055615

Business hours:  8 AM - 11 PM, (GMT) Greenwich Mean Time (Jersey), Mon – Sun.

Phone: +447543823719

Mail: info@exquisitetrends.com

Thank you for choosing Exquisitetrends Limited.